TASC Moves Academic Support Services Online

Rows of computers displaying TASC logo in tutoring center's computer lab.

WINTERVILLLE—The need for social distancing to reduce spread of COVID-19 has challenged Pitt Community College tutoring staff to develop methods of providing academic support services to students taking courses remotely.

In previous semesters, this would be the time for students to stop by the Tutorial and Academic Success Center (TASC) on campus for “Exam Jam,” a special event designed to help them prepare for final exams and projects. With quarantine measures in place, TASC personnel have chosen to hold the program online April 28-29.

“Our students work extremely hard, and many look forward to our ‘Exam Jam’ event each semester. It is always a fun event that allows students to wind down and prepare for their final exams,” said PCC TASC Director Katrina Arnold. “Of course, due to the COVID-19 pandemic, we can’t meet face-to-face for ‘Exam Jam,’ but we are so excited to be able to offer a virtual ‘Exam Jam’ this semester.”

Arnold says the online edition will consist of Zoom study sessions, one-on-one tutoring via the web, and extended virtual ‘walk-in’ hours. She encouraged students who need assistance reviewing course material and those wanting guidance on finalizing papers or projects to participate.

“We want students to know that they do not have to do this alone,” Arnold said. “We have tutors who are ready to help them finish the semester strong.”

Arnold says TASC tutors will lead the Zoom study sessions, which will cover topics pertaining to particular courses, such as English, math and chemistry. Students will have the opportunity to ask questions during the sessions, which begin at 9 a.m. each day and require online registration.

The one-on-one tutoring services also require an appointment, Arnold said, adding that they differ from the Zoom sessions in that the material covered will be specific to the student’s particular needs.

Throughout “Exam Jam,” Arnold says TASC will offer extended hours for ‘walk-in’ tutoring, which gives students a chance to be virtually connected to tutors in order to ask questions, clarify information or check their understanding of course material.