***For general information as PCC operates remotely, please call our hotline at (252) 493-7245, M-Th, between 8 a.m. and 8 p.m., and Friday, between 8 a.m. and 5 p.m. Students seeking specific course information are advised to contact their instructors.***04

Counseling Services

Our Mission

Counseling Services strives to educate and empower students to make realistic and attainable decisions as they pursue their academic, career, personal, and social goals.

How We Help

Many college students enrolled at PCC face academic pressures, financial struggles, family difficulties, and other personal issues or mental health challenges. College students need options and counseling support. Currently enrolled students can be seen by one of our Counselors. Contact with a counselor may be made in person, via email, or by phone. Counselors are available to assist students in need of brief solution-focused counseling. We also work in conjunction with community agencies for additional counseling services when extensive therapeutic care is needed. Student confidentiality is important to us and is protected except in circumstances explained in an established counseling session.

Counselors use a brief, solution-focused model of counseling. Some problems may be resolved in 1-3 sessions. We do not offer therapy or psychiatric services. Students needing these services will be referred to other professionals or agencies off-campus.

Counselors also assist students experiencing a financial struggle by referring them to on and/or off campus resources that may be able to help. This includes students with food insecurities. If you are in need of food items, please contact one of our counselors for help.

Call Campus Police at (252) 493-7777 for Emergencies

Additional Counseling Resource: McLaughlin Young

McLaughlin Young SAP and Work-Life is a college-sponsored benefit that offers the support and resources you need to address personal or school-related challenges and concerns. They offer Assessment and Counseling support. It is confidential and free to you and your household family members. Help is available 24/7/365 at 888-633-3353.

 How to Access your SAP and Work-Life Services:

There are two ways to contact them:

  • Call 888-633-3353
  • Visit mygroup.com, click on My Portal Login, Work Life, Username: bulldogs123, Password: guest

Reasons to use the SAP include stress, depression, school or work-related issues, marital difficulties, parenting, alcohol or drug use/abuse, grief or loss, and other personal issues. When students or family members call the SAP, they are offered a face-to-face, telephone, or virtual counseling session in which a thorough assessment can be conducted by a licensed, experienced clinician in their area. SAP is a short-term solution focused therapy, so not all issues will be resolved within the SAP model and may need to be referred to other resources.

They also offer online services, free telephonic legal services, and free financial counseling services. If you have questions about any of the services offered by the McLaughlin Young SAP and Work-Life Program, contact Olivia Sutton at osutton@email.pittcc.edu or Mecca Waller at mwaller@email.pittcc.edu.

You are not required to set up an appointment with a PCC Counselor before using this service.

Normal Operating Hours:

Mondays, 8:00 am to 5:00 pm
Tuesday-Friday, 8:00 am to 5:00 pm

Summer Operating Hours:

Monday-Thursday, 8:00 am to 5:15 pm
Fridays, 8:00 am to 1:00 pm


The Goess Student Center, Suite 170

Contact us:

Olivia Sutton, Lead Counselor, MS, (252) 493-7222, osutton@email.pittcc.edu

Mecca Waller, Counselor, MS, (252) 493-7848, mwaller@email.pittcc.edu