HSE – Social Services Core Curriculum Competencies


1. Knowledge of professional, ethical, personal and client related values and conflicts.

2. Knowledge of social and human systems: individual, group, family organization, community, society, and their interactions.

3. Knowledge of the psychodynamic, behavioral, humanistic, cognitive, and eclectic approaches to working with the individual.

4. Knowledge of diversity in our society .

5. Knowledge of future trends and career choices available to the social and human service worker.

6. Knowledge of client populations served by social and human service workers.

7. Knowledge of social and human service related community resources.

8. Knowledge of the historical development of social and human services and the profession.

9. Knowledge of population-appropriate intervention techniques and roles.

10. Knowledge of psychotropic drugs, effects, and reasons for use.

11. Knowledge of treatment models, techniques, and approaches.


1. Read, listen, write and speak effectively.

2. Assess and evaluate psychosocial factors reflecting individual/participant/client functioning.

3. Recommend appropriate modifications and resources to support optimal human functioning.

4. Demonstrate the ability to select appropriate strategies, services, or interventions and assist in the evaluation of outcomes.

5. Demonstrate information management skills including observation, assessment, evaluation, and documentation.

6. Demonstrate an understanding of prevention, intervention, and resolution skills.

7. Use effective interpersonal skills to include clarifying expectations, dealing effectively with conflict, establishing rapport, maintaining behavior that is congruent with expressed values, and empowerment of others.

8. Demonstrate an understanding of the mission and practices of the support organization (agency) with which they are affiliated and participates in the functioning of the organization.

9. Identify and use the skills involved in creating a supportive relationship and environment.


1. Cooperate and collaborate with others.

2. Communicate the major social and human service values and attitudes.

3. Promote understanding of social and human service ethics and their application in practice.

4. Examine and develop awareness of one’s own values, reaction patterns, interpersonal styles, and challenges.

5. Communicate respect for diverse backgrounds and perspectives within our society.