Medical Office Administration

The Medical Office Administration program prepares individuals for employment as medical administrative personnel in the areas of medical office, medical billing and coding, medical auditing, dental office, and patient services.

Coursework includes medical terminology, computer applications, medical office simulation, electronic health record, medical coding, medical insurance and billing, medical legal and ethical issues, medical auditing, oral and written communication, and other topics depending on the subject area selected within this curriculum.

For more information, contact the Wanda Tenpenny, Instructional Coordinator, at 252-493-7509 or

Medical Offices
Dental Offices
Insurance Companies
Medical Supply Companies
Health Care Facilities

Jobs include:
Medical Administrative Assistant
Medical Auditor
Health Information Specialist
Patient Accounts Specialist
Billing Specialist
Patient Access Representative
Appointment Scheduler
Insurance/Claims Specialist

Medical Terminology I & II
Text Entry and Formatting
Word Processing
Office Software Applications
Medical Legal Issues
Text Editing Applications
Diagnostic Coding
CPC Certification
Professional Development
Med.Insurance and Billing
Med. Office Simulation
Medical Auditing
Long-Term Care Coding
Records Management
Adv. Coding Methodologies
Electronic Health Records
Procedure Coding
Office Publication Design
Healthcare Customer Relations

Students will demonstrate problem solving abilities to assign ICD-10-CM codes to diagnoses and CPT codes to procedures in an outpatient facility.
Students will demonstrate proficiency in compiling data for CMS-1500 claim form completion.
Students will demonstrate proficiency in using electronic information resources accurately to schedule, bill, update, and make corrections in patient management software.
Students will demonstrate proficiency in using electronic health information software to create, update, and maintain patient health records.
Students will apply federal privacy laws and HIPAA regulations to healthcare situations.