Technical Support and Helpdesk

Previous slide
Next slide

Get Connected

OITS supports WIFI across campus. See instructions on how to get connected

Connect to PCC_Wifi

  • Visit your network settings.
  • From the list of available networks, choose PCC_Wifi.
  • When prompted, enter PCC for the username and student for the password, click submit.
  • Read and agree to the network acceptable use agreement.
  • You’re now connected!
  • PCC Knowledge Base

    Need Tech Help?

    Reach out to the IT Service Desk. Call us or email us

    How to Contact us

    Email: helpdesk@email.pittcc.edu (preferred method) Phone: 252-493-7487

    Please be ready to provide your full myPittcc student ID number, your phone number, and a description of your issue to our technicians.

    The Office of Information Technology and Services (OITS) was created in 1997 as a result of several campus quality improvement teams. It provides a broad range of technology-related educational support services. This division includes the following areas:

    • Administrative Computing Services
    • Computer Support Services
    • Infrastructure Services
    • Technical Support Help Desk
    •  Information Systems Services

    Our mission is to provide quality technology-based services and support in a customer-oriented, cost-effective manner that facilitates the college’s mission.  To accomplish this, OITS works collaboratively with the campus community to provide technological leadership emphasizing empowerment of the individual through the use of technology.

    PCC Information Technology Policies

    The following policies apply to students and employees: Acceptable Use Policy, Systems Hardware and Electronic Media Disposal Policy, Email Policy, Internet Policy, Network Security and VPN Policy, and Text Messaging Policy.

    Technical Support for PCC-Owned Equipment and Services

    Email: helpdesk@email.pittcc.edu
    Phone: (252) 493-7487
    Hours: (M-F, 8 am-5 pm)