Technical Support and Helpdesk
The Office of Information Technology and Services (OITS) was created in 1997 as a result of several campus quality improvement teams. It provides a broad range of technology-related educational support services. This division includes the following areas:
- Administrative Computing Services
- Computer Support Services
- Infrastructure Services
- Technical Support Help Desk
- Information Systems Services
Our mission is to provide quality technology-based services and support in a customer-oriented, cost-effective manner that facilitates the college’s mission. To accomplish this, OITS works collaboratively with the campus community to provide technological leadership emphasizing empowerment of the individual through the use of technology.
PCC Information Technology Policies
The following policies apply to students and employees: Acceptable Use Policy, Systems Hardware and Electronic Media Disposal Policy, Email Policy, Internet Policy, Network Security and VPN Policy, and Text Messaging Policy.
Technical Support for PCC-Owned Equipment and Services
Phone: (252) 493-7487
Hours: (M-F, 8 am-5 pm)